111tk Privacy Policy
Your personal information is extremely valuable to us. 111tk is always committed to protecting your privacy.
1
Introduction & Scope of Policy
This privacy policy applies to all users of the 111tk platform. Please read this document carefully — it clarifies your rights regarding your information and our responsibilities.
Purpose of the Policy
111tk ("we", "our", "platform") is a trusted online gaming and betting platform in Bangladesh. When you use our services, you provide us with certain personal information. The purpose of this privacy policy is to clearly inform you what types of information we collect, why we collect it, how we use it, and how we keep it secure.
By using the 111tk website or any of our services, you will be considered to have accepted all the terms of this policy. If you disagree with any part of this policy, we recommend that you refrain from using our services and contact us at [email protected] for any questions.
Scope of Application
This policy applies when you:
- Access or browse the 111tk website
- Create an account or log in
- Use our gaming or betting services
- Contact our customer support team
- Complete deposit or withdrawal transactions
2
What Information We Collect
111tk only collects information that is necessary to provide our services. The various types of information are described below.
Identity Information
Information you provide when registering an account:
- Full name
- Date of birth (for age verification)
- Mobile number
- Email address (where applicable)
- National ID card or passport details (for identity verification)
Financial Information
Information collected for processing deposits and withdrawals:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Transaction history and reference numbers
- Deposit amounts and dates
- Withdrawal amounts and destination
Note: We do not collect any bank account numbers or card details.
Technical Information
Information about your device and connection that is collected automatically:
- IP address
- Browser type and version
- Operating system
- Device type (mobile / desktop)
- Cookies and session data
- Time and location of site access
Gaming Activity Information
Information about your playing patterns and history:
- Betting history and amounts
- Preferred games and categories
- Bonus and promotion usage records
- VIP level progress
- Win and loss history
3
How We Use Your Information
Service Delivery and Operation
111tk uses your information first and foremost to provide you with uninterrupted gaming services. This includes creating and managing accounts, ensuring the login process, processing deposit and withdrawal transactions, and activating bonuses and promotions.
Identity and Age Verification
As part of responsible gaming, 111tk ensures that only those aged 21 or above can use our services. Your identity information is verified for this purpose. This information is also used to prevent fraudulent activity and money laundering.
Customer Support and Communication
When you contact us via live chat or email, we record those conversations so we can provide you with better service. This information is used to track your issue history and speed up future support.
Security and Fraud Prevention
To keep your account and funds secure, 111tk analyzes your login and transaction data to identify suspicious activity. If unusual activity is detected, we will contact you for verification.
Service Improvement
We analyze statistical data on user behavior to continuously improve our platform. No individual is identified in this analysis — it is conducted entirely in an aggregate and anonymous manner.
4
Cookies & Tracking Technologies
What are cookies? Cookies are small text files stored in your browser. They help make your browsing experience easier and more personalized.
Types of Cookies We Use
- Essential cookies: Indispensable for maintaining login sessions, security tokens, and the basic operation of the platform.
- Functional cookies: Used to remember your preferred language, game settings, and recent activity.
- Analytical cookies: For collecting site statistics — to understand which pages are visited most.
Managing Cookies
You can accept or reject cookies from your browser settings. However, please note that disabling essential cookies may prevent 111tk's services from working properly and you may have difficulty logging in to your account.
5
Sharing Information with Third Parties
111tk never sells your personal information. We do not transfer your information to third parties for any commercial purpose.
Limited Third-Party Access
Information may be shared with third parties in the limited circumstances listed below:
- Payment processors: Mobile banking providers such as bKash, Nagad, Rocket, and Upay receive the minimum necessary information to confirm transactions.
- Game providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and others may receive technical session data to operate games.
- Legal obligations: Information may be provided in response to a valid order from a court or competent authority.
- Fraud prevention: For cooperation with investigative agencies in cases of serious fraud or cybercrime.
Third-Party Responsibilities
All third parties that work with us must maintain appropriate data protection measures. 111tk has agreements with its partners, and they are obligated to use your information only for specified purposes.
6
Data Security Measures
Technical Safeguards
111tk uses industry-standard security technology to keep your information secure. SSL (Secure Socket Layer) encryption is active on our platform, encrypting all data transmitted between you and our servers. As a result, even if a third party intercepts your data, they will not be able to decode it.
Access Controls
Access to your personal information is granted only to staff members who need it for their work. All staff are subject to strict confidentiality agreements and receive regular security training. All logs of data access are recorded and reviewed regularly.
Data Breach Response
If a data security breach ever occurs, 111tk will act promptly. Affected users will be notified as quickly as possible and necessary steps will be taken to mitigate harm. Our security team remains alert 24 hours a day, 7 days a week.
7
Data Retention Period
Active Accounts
While your account is active, we retain all your account information and activity history. This ensures continuity of your service and assists in resolving disputes.
Inactive or Closed Accounts
Even after an account is closed, financial records and identity information are retained for a specified period. This is necessary for financial accountability, fraud investigations, and legal obligations. After this period, data is securely deleted.
Anonymous Statistics
Anonymous and aggregate statistics created for analyzing user behavior do not identify any individual. Such data may be retained for an extended period for the purpose of improving our services.
8
Your Rights & Controls
111tk believes you should have control over your information. Your rights are described below.
Right to Access
You may request to know what information we hold about you. We will provide a summary of your information within a reasonable timeframe.
Right to Correction
If there are any errors in your information, you may request a correction. This can be done through account settings or via the support team.
Right to Deletion
In certain circumstances you may request that your information be deleted. However, if legal obligations exist, some information may need to be retained for a specified period.
Right to Restrict Processing
In certain cases you may request that processing of your information be restricted. Such requests will be reviewed and responded to reasonably.
Right to Lodge a Complaint
If you have any concerns about our data management, you may lodge a complaint directly at [email protected].
Right to Data Portability
You may request to receive your information in a structured and readable format. Please contact our support team for this request.
9
Protection of Minors
Age Verification Policy
111tk strictly prohibits providing services to anyone under the age of 21. We collect the necessary information to verify age at registration. If a user creates an account by concealing their age with false information, that account will be immediately suspended and all funds will be frozen.
Commitment to Not Collecting Children's Data
111tk never knowingly collects information from anyone under the age of 21. If we become aware that a minor's information has entered our system, it will be deleted immediately and the associated account will be closed.
10
Policy Changes & Updates
Periodic Review
111tk may periodically review and update this privacy policy. Changes may be made to this policy due to technological changes, the introduction of new services, or legal requirements. After each change, the date of the most recent update will be noted on this page.
Notification of Changes
For significant changes, we will notify you at the time of account login or via email. For minor changes, only this page will be updated. Continued use of the service after a change will be considered acceptance of the updated policy.
Contact Us
Privacy-Related Requests
For any requests, concerns, or questions regarding your information, 111tk's support team is available 24 hours a day, 7 days a week. To contact us:
- Instant support via live chat
- Email: [email protected]
For privacy-related requests, write "Privacy Request" as the subject of your email and include your registered mobile number. This will help us assist you more quickly.
Quick Support
Visit our other pages to learn more about 111tk's services and policies: